Terms & Reservation Policy

Terms & Reservation Policy

In order for the reservation to be completed, 30% of the total amount should be prepaid. The transfer can be made through bank transfer. The total amount should be paid upon arrival.

Check In time – 14:00 – Check Out time  – 12:00

The hotel can cancel non confirmed reservations if the payment data are not valid for the prepayment. Parking is free of charge outside of the hotel. Kid up to 4 years old are free of charge. Pets are not allowed

The addition of an extra bed is charged by 15% of the room price. VISA and MasterCard cards are acceptable. Please keep a copy of your reservation and bank transfer and show it on your arrival. By reserving a room you declare that you read and agreed to the terms and conditions of this hotel.

Cancelation Policy

If the customer cancels the booking 22 days before the date of arrival, the deposit will be refunded (although you will have to cover any additional costs).

If the visitor cancels within 21 days, the deposit will not be refunded and the visitor will have to pay the 50% of the total.

When the visitor does come but has to leave earlier for some reason, 50% of the remaining stays have to be paid.

Customer Obligations

The remaining balance is to be paid upon arrival at Ilis Villas.

In the event that the customer decides to leave before scheduled departure date, he is requested to pay 50% of the remaining value of the days scheduled in accordance with provisions in the law of Article 8 N1652/86/ GG 167 A.

Accommodation Policy

Visitors must not transfer belongings of the hotel outside of it.

In case of objects loss or damage, the guests must pay the value of the lost object. This value is defined by the hotels management.

For any loss or damage in the area of the hotel caused by the guests, the guests are in charge (glass, bed sheets, towels, furniture, toilet, electrical apliances damage).

The hotel has no obligation or any responsibility of any lost or damage of the gusts objects that is not controlled by the hotel. Such as fire, flood, etc.

Pricing Policy

There is an early booking discount of 10% in the total value for reservations (Early Booking) before 31st of March. This discount is not applicable for the high period (16/7-31/8).

The charge and payment of the reservation and services is done in Euro currency. Debit charge is made only for companies, organisations and travel agencies that have previously approved by the hotel and only the predefined amount.